Help & FAQ:
InvisiPoint Agent for Ubuntu

Getting Started

What is the Ubuntu InvisiPoint Agent?

It is a software component installed on Ubuntu devices to insert identity information into the first session packet, enabling secure TCP/IP communication via InvisiGate.

Which Ubuntu versions are supported?

Ubuntu 20.04 with specific kernel versions including 5.15.0-83-generic, 5.4.0-137-generic, and others listed in the guide.

Installation

What are the prerequisites for installation?

Administrator privileges and a supported Ubuntu OS version are required.

How do I install the Ubuntu InvisiPoint Agent?

Download the .deb file from the Invisinet Customer Portal and install using `sudo apt install ./<filename>.deb`.

How can I verify installation?

Use the command `invepc about` to confirm the agent is installed.

Configuration

How do I configure the Ubuntu InvisiPoint Agent?

Use `invepc csr` to generate a CSR and private key, and configure gateway info via `invepc mod`.

What files are needed for configuration?

An X.509 certificate, a private key, and a certificate chain are required.

Can I use Okta for identity?

Yes. Version 4.3 supports OIDC-based identity with Okta. Choose OAuth during `invepc mod` setup.

Enrollment & Verification

How do I enroll the agent on InvisiGate?

Access the InvisiGate Web UI, go to Invisipoint > Configure, and add the certificate details.

How do I verify connection to InvisiGate?

Use `invepc reload` then `invepc start` to initiate and verify with `invepc status`.

Troubleshooting

What if my connection isn’t working?

Ensure the certificate, chain, and private key are correct. Also verify gateway info in `/etc/hosts`.

How do I stop the agent?

Run `invepc stop <connection_name>` to deactivate the agent.

Still Need Help?

Contact the Invisinet Support Team at support@invisinet.com.